Shipping policy
SHIPPING POLICY
Discreet Shipping!
All orders are discreetly shipped in plain brown boxes. You will receive separate emails with tracking information.
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- WHAT PAYMENTS ARE ACCEPTED
We accept all major credit card including: Visa, MasterCard, American Express, Discover and CashApp Preferred. You must provide your exact billing address, which your card bank has on file for you. Incorrect information may cause a delay in processing of your order.
Shipping Information: We ship within Continental U.S., Alaska, Hawaii, and U.S. Territories. We ship to residential and commercial addresses, PO Boxes, APO, FPO, and AEO. Shipping Time: Packages are shipped Monday thru Friday. Order Processing Time: Usually order processing time is 1-2 business days. We strive for Same Day Production goals and shipping commitments but couriers may experience delays.
- SHIPPING ADDRESS CHANGE
Once the shipping label has been created, we cannot update the shipping address. If the order was returned to us due to an address error, you can change the shipping address for $9.98. If you wish not do that, the order will be canceled and you will receive a full store credit in the form of a gift card, usable both online and in-store.
Read our full Refund Policy here.
- WHAT ARE SHIPPING COSTS?
Economy (5-8 Business Days): $9.98
This is our least expensive service. This service usually takes between one to seven business days depending on your continental USA geographical location to our stores and warehouse.
Free Economy for orders $50+ (before tax and after applied coupons)
Oversized items: $150
Oversized items incur a $150 shipping fee.
Orders are shipped Monday through Friday during operational hours.